Misc. questions :: Ticket questions :: Directions & Seating Chart
State Fair Related Questions :: Parking questions :: Food & Beverage
MISCELLANEOUS QUESTIONS
For general comments or questions you may have, that are not
answered on this page,
contact the webmaster at
Dallas Summer Musicals or dial: 214.421.5678
Who is DSM Management Group, Inc.?
DSM Management Group, Inc. (DSM MGI), a management affiliate of Dallas Summer Musicals, Inc., was awarded the management duties for the Music Hall at Fair Park and the Majestic Theatre by the City of Dallas in July of 1998. DSM Management Group handles the management, maintenance, and event booking for both theatres. DSM MGI will also assume management of the historic Texas Theatre when renovation is completed.
Inquiries regarding rates and booking availability of the Music Hall at Fair Park should be directed to:
email
phone: 214.565.1116, x.153
fax: 214.565.0071
DSM Management Group, Inc.
The Music Hall at Fair Park
P.O. Box 150188
Dallas, TX 75315-0188
For Shipping:
The Music Hall at Fair Park
909 1st Avenue
Dallas, TX 75210-9998
How do I inquire about employment with Dallas Summer Musicals?
To view our job listing and download an application, click here.
Click here to send an email.
What other websites do you have?
A total of 7 sites comprise our web “group”:
www.dallassummermusicals.org
www.dsmmanagementgroup.org
www.dsmschool.org
www.liveatthemajestic.com
www.liveatthemusichall.com
www.liveatthetexastheatre.com
www.producerscircle.com
Do you have a lost and found department?
If you have lost something while attending a show at the Music Hall call 214.565.1116. The operator will check the lost and found log-book for your lost item, if it has been turned in. If you would like to report something missing, you may also tell the operator, or e-mail Nancy Senter. Please include the day, date, and your seat location for the show attended. This will allow us to search a specific area. Also be sure to give a return contact name and phone number as well as a detailed description of the lost item.
Where is the wheelchair access to the building?
There are two wheelchair accessible entrances to the Music Hall. One entrance, which faces Parry Avenue on the West side of the building, provides a recently constructed wheelchair ramp. The circular drive on the North side of the building provides direct access into the front lobby. Extra wheelchairs are available to assist patrons to their theatre seats if needed. Arrangements for wheelchair seating should be made when ordering or purchasing tickets, as seats have to be removed and special ramps put in place.
Child Policy
We encourage parents to introduce their children to live theatre when they think the child is ready for the experience. We expect that parents will take into account the subject and nature of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them. The ticket purchasing policy for young children will vary according to each show or event that is held at the Music Hall. Please check with the box office or group presenting the event for exact information. Many shows require children over one year old to have a ticket for admittance to the theatre. Some shows or producers require all patrons, regardless of age, to have ticket in order to enter the theatre.
How do I contact the Fairgrounds Administration?
Fair Park Administration main number: 214.670.8400
24 hour event line: 214.421.9600
During the Fair, is the musical included in admission to the Fair?
No. You must purchase tickets for this event through The Box Office at Preston Royal Shopping Center, or through Ticketmaster.
Photography Policy
Absolutely no cameras, photography, video recording, or live audio recordings are permitted inside the theatre at the Music Hall.
Do you have any accommodations for the hearing impaired?
Yes, we have headsets available. Please go to the infrared counter between aisles 1 and 2 for your headset.
Late Seating Policy
The late seating policy is dictated by the presenting organization.
How long does the show last?
The lengths of shows vary with each production. Most performances will last approximately 2-1/2 hours but some performances can last much longer, some shorter. For more specific information, check with the presenting organization.
What is the dress code?
The Music Hall at Fair Park generally recommends business attire or casual business attire appropriate for the event. During the State Fair of Texas, many patrons dress more casually, particularly if they plan on attending the Fair that same day.
What is the handgun policy at the Music Hall at Fair Park?
Carrying a Firearm on these premises is prohibited. This includes persons licensed to carry a concealed handgun pursuant to state law. Carrying a firearm on these premises is a Class "A" Misdemeanor, punishable by up to one year in jail and a $4000.00 fine. TEXAS PENAL CODE, SECTION 30.06; TEXAS PENAL CODE, SECTION 46.035.
Where do I buy tickets and how much are they?
Tickets for most events at the Music Hall at Fair Park can be purchased in advance through Ticketmaster either by phone 214.631.2787, by internet: www.ticketmaster.com, or through any Ticketmaster outlet location. Tickets to all shows from Dallas Summer Musicals can be purchased at the DSM Box Office located at 542 Preston Royal Shopping Center as well as the box office inside The Majestic Theatre. DSM Groups can call 214-426-GROUP.
Tickets can be purchased 90 minutes before each show at the Music Hall box office located in the lobby for that specific performance only.
Ticket prices for events will vary according to the event.
For directions to the Music Hall at Fair Park, click here.
To see the seating chart for the Music Hall at Fair Park click here.
STATE FAIR OF TEXAS RELATED QUESTIONS
During the State Fair of Texas, is a Dallas Summer Musical performance at the Music Hall included in admission to the Fair?
No. You must purchase ticket for the musical through the Dallas Summer Musicals Box Office at the Preston Royal Shopping Center, or through Ticketmaster.
During the State Fair of Texas, is admission to the Fair included with the ticket to a musical at the Music Hall?
Yes, a ticket for a Dallas Summer Musicals performance will allow entrance to the Fair only on the date for the ticketed show. So make a day of it and spend the day at the Fair and an afternoon or evening at the musical!!!
Late Seating Policy during the State Fair
This is dictated by the producer/presenter of the show. We suggest arriving 30 minutes prior to show time during the Fair due to heavy traffic volume in and around the fair grounds.
How do I find out about activities during the State Fair of Texas?
Check The State Fair of Texas web site: www.bigtex.com for current information.
If attending a musical at the Music Hall, where do I park during the State Fair of Texas?
The State Fair of Texas organization controls all the parking lots within the fair grounds during the run of the Fair and there will be an additional parking fee to park inside or outside the grounds. Parking is on a first-come, first-served basis for everyone and there are no parking spaces specifically reserved for Music Hall patrons. It is recommended that patrons who will be attending a Dallas Summer Musicals performance during the time of the State Fair, which begins the last Friday in September and runs through mid-October, remember to:
1. Review State Fair literature for parking information and access www.bigtex.com for all current State Fair information.
2. Leave home extra early and allow extra time for parking and traffic.
3. Check for space in the parking lot across Parry Avenue just outside the fair grounds on the West side of the Music Hall, managed by Ace Parking. This parking lot offers easy access to and from I-30.
4. General fair activities along with popular concerts and college football games (Texas vs. OU –and- Grambling vs. Prairie View) will heavily affect traffic and parking in and around the fair grounds during the State Fair of Texas.
Where do I park?
For the majority of the year, parking is available on the fair grounds without an additional charge on a first-come, first-served basis at the Music Hall at Fair Park. Patrons should enter the fair grounds at Grand Avenue, or as directed by parking attendants. Parking spaces closest to the Music Hall are reserved for handicapped parking. For some performances, parking spaces close to the Music Hall are also reserved for benefactors and supporters of the presenter of the performance or season.
Across Parry Avenue just outside the fair grounds on the West side of the Music Hall, Ace Parking manages a paid parking lot which offers the easiest access to and from
I-30. For some events, valet parking is available at the First Avenue entrance to the Music Hall. Parking Company of America sells “season” parking passes for the valet parking service for the Dallas Summer Musicals season. Call 214.874.0468 for details.
Is there a restaurant at the Music Hall?
Dining at the Music Hall serves a sumptuous buffet before each performance. Reservations are recommended, but not required; call 214-413-3940. The price for Dining in the Music Hall is not included in your event ticket price. Dining at the Music Hall opens at 11:45 a.m. for matinee performances and 5:45 for evening performances at the Music Hall. For full details you can visit www.musichalldining.com.
Do offer Kosher meals?
Yes! Kosher Meals must be ordered in advance for our guests who make reservations at the restaurant. These meals will be prepared kosher off site, sealed and delivered to our guest on the day of their visit. To order, call 214.443.1040.
What is the cost of eating at Dining of the Music Hall?
Dining at the Music Hall is a gourmet buffet which ranges from $21.95 - $25.95 (prices subject to change) depending on day and time. The Broadway Café is a lighter fare and is more moderate in cost
Are food and drink allowed in any of the theatres?
Drinks are allowed into the theatre at the discretion of the presenter. Currently Dallas Summer Musicals allows beverages inside the theatre.